For more than two decades, Prestige Panel Beaters has built its reputation on the ground in Durban North. Good workmanship.Satisfied customers.Word of mouth. But the way people choose businesses has changed. Today, a customer involved in an accident doesn't only ask a friend: “Who is a good panel beater?” They Google it. They check reviews. They look at the website. They want to know where the business is. And increasingly, they want to WhatsApp before they make a call. The p